Terms of Service

These terms govern use of the BSR Booking platform at bsrbooking.com. By using it you agree to them. BSR Booking is an independent scheduling and payment tool and is not the official Body Stress Release Association, nor affiliated with or endorsed by it.

We provide booking and payment software only. We do not provide Body Stress Release or any health, medical or therapeutic service, and we make no claims about Body Stress Release or its effects.

You must be a genuine, appropriately qualified and insured Body Stress Release practitioner, and you are responsible for the accuracy of your listing.

You are responsible for your own sessions, your relationship with your clients, your professional conduct, and compliance with all laws and obligations that apply to you. We are not a party to the session you provide.

You are responsible, as controller, for the personal data of your clients that you handle through the service; we act as your processor for that data.

The service costs £19 per month. New accounts start a 30-day free trial; we collect your card at sign-up via Stripe but do not charge during the trial.

After the trial, the monthly fee is charged automatically until you cancel. You can cancel any time from your billing settings; cancellation stops future charges at the end of the current paid period. We do not provide pro-rata refunds for part-months unless required by law.

If a payment fails or your subscription lapses, your public booking page stops accepting new bookings until billing is back in good standing. We may change the price on reasonable notice.

Clients pay for sessions online through Stripe, and funds are paid to the practitioner's own connected Stripe account. We take no commission on sessions; the only deduction is standard Stripe card processing.

The booking is a contract for the session between the client and the practitioner. We facilitate scheduling and payment but are not a party to it.

A client may cancel or reschedule a session free of charge up to 24 hours before its start time and will receive a full refund of any payment taken. Within 24 hours of the start time a session is non-refundable, and a no-show (not attending without notice) is charged in full. If a practitioner cancels a session, the client receives a full refund. This policy applies across BSR Booking.

You can book a session as a guest, without creating an account, and you are responsible for the accuracy of the details you provide. Where a practitioner is not yet on the platform, you may send a booking request that we relay to them; a request is not a confirmed booking until the practitioner accepts and any payment is completed.

You agree not to misuse the service: no unlawful, fraudulent, infringing or abusive activity, no attempt to disrupt or gain unauthorised access, and no use of it to send spam or harvest data.

We own the service, its software and branding. Practitioners retain rights to their own profile content and grant us a licence to display it for the purpose of running their booking page.

The service is provided "as is". We aim for high availability but do not guarantee it will be uninterrupted or error free. We are not responsible for the sessions themselves, the conduct of any practitioner or client, or the outcome of any session.

Nothing in these terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence, or fraud). Subject to that, our total liability to you is limited to the fees you paid us in the 12 months before the claim.

We may suspend or close an account that breaches these terms or that we reasonably believe poses a risk to clients, other users, or the service. You may close your account at any time.

We may update the service and these terms, posting changes here with an updated date. These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

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